Client Rights and Complaint Information

If you have concerns regarding the professional services you receive, you are encouraged to discuss them directly with Anne Chester, LCSW whenever possible. Open communication often helps resolve misunderstandings and concerns promptly.

​

You also have the right to file a complaint with the Texas Behavioral Health Executive Council (BHEC), the state agency responsible for licensing and regulating social workers, professional counselors, marriage and family therapists, psychologists, and related behavioral health professionals in Texas.

​

Texas Behavioral Health Executive Council (BHEC)
1801 Congress Avenue, Suite 7.300
Austin, Texas 78701
Phone: 1-800-821-3205
Website: https://bhec.texas.gov

​

Information regarding the complaint process and complaint forms can be found on the BHEC website. Complaints must be submitted using the Council's official complaint form.

​

You may also contact the Texas Office of the Attorney General regarding consumer complaints:

​

Texas Attorney General Consumer Protection Division

​

Questions regarding records requests, privacy practices, or other concerns may be directed to Anne Chester, LCSW through the contact information provided on this website.